*Did we capture your thoughts and hopes for your wedding?
YES! I loved my bouquet and the centerpieces at the tables added such a nice touch to the reception. You guys did a great job of keeping the price reasonable and at the same time working with theme and vision. *How was our customer service? It was great. Thank you for deliver flowers and picking up the vases the next day. It was basically effortless to use your services, which means one less thing to worry about in the craziness of a wedding! *Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? I loved that I told you my vision and then you took it and created something beautiful. I don't feel like I am the most creative person, so it was amazing for you guys to add your artistic touch! *What would you have changed about your experience? I think your company was great to work with. Thank you for providing beautiful flowers and being so easy to plan with!
1 Comment
*Did we capture your thought and hopes for you wedding?
Yes the flowers were beautiful. Bright, fresh and just what I wanted. *How was our customer service? Penny was a pleasure to work with. She suggested the best flowers. Gave us good ideas and kept in contact with us. *Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? We had no worry about the flowers which was a relief not to have to worry about them. *What would you have changed about your experience with us? No changes! *Did we capture your thoughts and hopes for your wedding?
Yes!!! *How was our customer service? Excellent! You guys were great when I came in for my initial appointment, and you followed up which was really nice. The flowers showed up on time and beautiful!! *Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? I felt I could trust you, you guys asked me questions during my appointment that I hadn't even thought of and that was a huge help! *What would you have changed about your experience with us? Nothing :) *Did we capture your thoughts and hopes for your wedding? "You fully exceeded my hopes. My thought was to have pieces of heirloom fully incorporated into the bouquet and that is what you did. With that idea it was art!" *How was our customer service? "You people are a total joy to work with and take great pride in your work!" *Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? "Not only could I trust you with my dreams, but also with heirloom jewelry. Totally reliable, you took my concept and perfectly executed it!" *What would you have changed about your experience with us? "I cant think of one thing to put here! :)" *Did we capture your thoughts and hopes for your wedding?
" Yes. The flowers were beautiful and photographed very well. both in color and black and white. Actually I was amaze how beautiful the flowers were in black and white. I later dried my bouquet and used parts of it to put in clear Christmas ornaments for our tree. Also gave one of the ornaments to my parents who were unable to come to the wedding." *How was our customer service? "Great!" *Did you feel like you could rust us with your dreams or did you feel like you had to put too much effort into it? " Yes on trust and it was no effort at all!" *What would you have changed about your experience with us? "My only issue was the placement of the control for the lighted strand you put in my bouquet. You buried it so deep that we were unable to find it and turn it on without destroying the bouquet. For the future I would recommend that whom ever has the opportunity to put a lighted strand in a bouquet actually test it and make sure it can be turned on easily. We will never know how beautiful that would have looked at my evening wedding and that was a huge disappointment for me. But when I finally took the opportunity to bring it to your attention at 6 weeks later you were kind enough to offer me a gift card refund." On the positive side (and this was huge). When my parents were unable to attend and I brought you this big honking orange dog whistle to put in my bouquet so that I would have a part of him with me, you were able to incorporate it so that it blended without being out of place. After I returned it, I realized it was my "something borrowed". My heartfelt thank you for this. *Did we capture your thoughts and hopes for your wedding?
" Yes, the flowers were beautiful and definitely represented what we were hoping for in our flowers. The colors were exactly what we wanted, as well as the arrangements. Couldn't have asked for anything better!" *How was our customer service? "Customer service was excellent. Even when we decided we wanted to change our mind with something, it was very easy to simply talk to someone and have them accommodate us." *Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? "It was definitely and easy process and very quickly the ideas turned into a reality. We definitely could trust Country Elegance with our ideas and knew they would do a great job." *What would you have change about your experience with us? "We did have a hard time traveling with the flowers from Grand Junction to Estes Park. The flowers were not really prepared well in terms of being ready to travel (they were not in boxes, lots of water to spill, etc.) If there would be anything to change it would be that the flowers were better prepared for traveling." "Thank you so much for another splendid floral arrangement. My friend was thrilled with it. My daughter ordered flowers for me on june 13th for my birthday. They are still lovely. Country Elegance did the flowers for both of our wedding and the were beautiful (10 years ago and 6 years ago) We appreciate your creative and excellent work!"
*Did we capture your thoughts and hopes for your wedding?
"YES! The flowers were exactly what I had in mind. Simple and beautiful! So happy we could use cornflowers! We also rented the Aspen arch and decorated it ourselves... very simple to put up and it worked awesome for our country wedding." *Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? "I felt very comfortable with you guys. I had a couple consultations/ meeting and I loved all the knowledge and input the ladies had for me! They were able to take the flower types I wanted and add a couple suttle ones, and create beautiful bouquets that I had in my mind! And not to mention the cost was extremely reasonable!" *What would you have changed about your experience with us? "Perhaps cheaper/free delivery. It wasn't a huge deal to have someone drive down to town to get the flowers, but maybe would have been more convenient for us had we been able to get them delivered." *Did we capture your thoughts and hopes for you wedding?
"Yes. In fact, all I knew was that I wanted some peach roses- and you most definitely helped me to find the right roses and accent them nicely." *How was our customer service? "Good. I was always greeted within minutes of entering the shop, the one-on-one service was polite and helpful, and any time I called the person on the other side was always pleasant and helpful- even when they had no idea what I was talking about" *Did you feel like you could trust us with your dreams, or did you feel like you had to put too much effort into it? "Most, definitely. In fact, I didn't really know what I wanted for the wedding and I feel that you helped shape my some what vague ideas into beautiful, concrete concepts without pushing your own agenda or style on me. This was lovely and exactly what I needed. Especially since I know practically nothing about flowers but didn't want run-of-the-mill designs." *What would you have changed about your experience with us? "Nothing" "Thank you all for helping make our day special. We received many compliments on the centerpieces and I am so glad you were able to help find me the perfect roses" *Did we capture your thoughts and hopes for your wedding?
"Absolutely!! It was much more than I expected, and my favorite part of our special day!" * How was our customer service? "Excellent!! Sandi sat down with me and was patient with me and took the time to see my vision, I am so very grateful!!" * Did you feel like you could trust us with your dreams or did you feel like you had to put too much effort into it? "I felt like I could trust you, especially since you used photos I found off of Pinterest to go off of " *What would you have changed about your experience with us? "Nothing at all. My flowers came out perfect and I got many compliments on them. Thank you so much!!!" |
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